Required
- A free-text request
- A reply email address
For independent U.S. restaurants
Service, enquiry and quote information
A clear guide to TableTern’s planned inbox coverage, the details requested in an enquiry, and the customer-specific terms shown in a quote.
Planned service
How coverage is intended to work
If introduced, AI-led 24/7 coverage would follow this restaurant-directed workflow. None of these inbox actions is operating today.
Monitor reservation and inquiry inboxes
Planned AI-led coverage would monitor the restaurant’s reservation and inquiry inboxes around the clock.
Send restaurant-approved replies
For routine guest messages, planned replies would follow guidance approved by the restaurant.
Flag urgent issues for staff
Urgent issues would be flagged for restaurant staff to handle.
Share a daily unresolved-request summary
The planned service would send a daily summary of unresolved requests to the recipient identified by the restaurant.
Website enquiry
What the form asks for
The form records a request for TableTern to review. It does not start service.
Optional · restaurant-supplied
- Routine-reply requirements supplied by the restaurant
- Urgent issues that restaurant staff must handle
- Escalation contacts or roles
- The intended recipient for the daily unresolved-request summary
Each instruction field may be left blank. These instructions are requirements for review, not approved guest reply text.
Do not send account or inbox credentials, passwords, or payment details.
Request handling
Your request and private link
When submitted, your reply email, request, and any instruction fields you supplied are saved in the existing private dossier for authorized TableTern staff.
The private request and quote link opens without an account. Keep that link private.
Individual quote
Review the terms before deciding
Each quote presents its own agreed terms before the accept action. Review the details on your quote, including:
- Customer-specific service scope and deliverables
- Price and currency
- Timing and the service-readiness condition
- Exclusions
- Payment instructions and due date
- Cancellation terms for that quote
Cancellation terms are specific to the individual quote. Accepting records your quote decision; it does not collect payment or mark the quote as paid.
Questions or a new request?